Albin K.

Thrifty Rental Car company cancelled my reservation most probably because they were running low on cars and decided the could make more money renting it to someone else.
I booked it through Orbitz-which I shall NEVER used again. The only way I found out my reservation had been cancelled is because I called Orbitz to change the pick up time. They admitted that the reservation had not been cancelled by me through their site so the only way it could have been cancelled was by the local franchise.
Orbitz called Thrifty and they basically said "tough"! They offered to give me the difference between what I paid at another rental company. But no apology and no explanation as to why they cancelled.
Getting some money wasn't the point. The point is I made a reservation for a car through a booking site and neither Thrifty or Orbitz would take responsibility for the action. I had to spend a lot of time complaining to no avail. I had to scramble last minute to get a car-and at a hight price.

I STRONGLY urge you NOT to use Orbitz nor Thrifty as they don't stand behind their reservations. Book with them and maybe you have a car... maybe you don't!
Ø ORBITZ!
Ø THRIFTY!