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Albert P.

Contributor Level

Total Points
83

1 Review by Albert

  • eSurranty

11/20/17

Ok please take a quick look at this, what they claim is all BULL***^

-There IS NO SAME DAY SERVICE...
-THEY SEND YOU A GARBAGE PLASTIC IPHONE5c... THAT DIDNT WORK
-TOOK 2 weeks for them TO TELL ME THAT MY REPAIR COULD NOT BE DONE (then they wonder why people scam them and say they lost their phone when they pull things like that, smh)
-ITS BEEN A WEEK AND I STILL HAVENT GOTTEN MY DEPOSIt back or my refunds, and I started he claim on October 10th.
- They pay you to write good reviews in credits, so all of their positive reviews are BOUGHT LIES

Heres it in detail:

This company is the biggest Sham out there. I brought my phone to them because someone tried to repair it, And pretty much messed up my phone. When I sent it in it took them two weeks to tell me that they could not fix my phone and it was not covered. On top of it there is no customer service on the phone and everything is he said she said through email.

Like I said it took two weeks to even get my loaner phone which is a iPhone 5c and did not work. Now I have been waiting a week for my return label and all my refunds.

Dont be fooled by all the positive reviews they pay you in credits to write a good review about their company to drown out all bad reviews which are the truth. Try calling them? Impossible to get someone on the phone. Messs up on your paper work, and the back and forth BS they put you through? It delays the process a week! I didnt even mess anything up, besides the phone, and I got screwed with that too!

Albert Has Earned 3 Votes

Albert P.'s review of eSurranty earned 3 Very Helpful votes

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