Considering I don't pay that much for the membership, From a cost to service ratio. I would give it a 4 star rating. I don't think any gym could get a 5 star unless you had a lot of money and had a very swanky club. So for what it is, a normal working class gym. I would say it is pretty good. BUT... the thing is, depends on what club you go to. There are some ghetto ones that I would avoid but there are pretty decent ones that are on par with some more expensive-type gyms out there. All in all, I've had a good experience with LA Fitness and would recommend them to others... or wait, maybe I shouldn't because then the gym gets busier... just kidding. ALSO!!! they have raquetball courts! A big plus in my book.