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Alayna H.

Contributor Level

Total Points
80

1 Review by Alayna

  • Free1040TaxReturn

2/24/14

DO NOT USE THIS COMPANY!
I filed my return, saved a copy and waited and waited... no refund yet. So today I went back to their website to check my status and it stated that the IRS had accepted my return but no refund was due. When I viewed the form the numbers were nowhere near what I had entered and submitted and the form was a 1040EZ when I filed a 1040A. The only answer I get from customer service is "the form shows what you submitted and the system does not change information after the fact". I tried asking again and got the same answer. Looks like I will have to file an amended paper return and wait even longer. What a ripoff!

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