alassane k.

I placed an order on Bluefly.com on September 1st, 2018. 5 pairs of shoes (2 Roberto Cavalli Loafers, 2 Versace Sneakers, 1 Versace Loafer) I received from this order are FAKE/REPLICAS of the designers shoes I intended to buy. It was not hard to see that the shoes were fake and are of bad quality. Another sad part of this bad experience is the fact that all 5 shoes from 2 different designers have the same identical plain black dust bag, which I also found very odd and not funny. I have been trying to contact them to get the issue of these KOCKOFF shoes resolved without success. I want to return these 5 pairs of shoes ASAP. It is impossible to reach Bluefly customer service over the phone or get an answer via email.
Someone please help me with this nightmare. Hopefully, I hear from them soon. I am very disappointed of Bluefly that prone to be selling only AUTHENTIC designers articles. I am trying to understand why their suppliers dropped the ball on my order and sent me those FAKE shoes.