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I booked a ticket with them 2 month ago in July 2021 and the company I was supposed to flight with cancel the ticket and proceeded to a full refund because there was no way for me to travel with them a that time. I called asap ticket to book another ticket for same day but we did not get one. I pay an extra money to book a flight at the airport, thinking that asap ticket will refund me in 3 business days. Are are in September I still did not receive my money and I call them countless they ne lying to me and all that. I'm looking forward a way to get my money back. I will not recommend anybody to asap ticket ever! Y'all need to improve your service and refund policy fr.
Tip for consumers:
Don’t use them
Alassane B.'s review of ASAP Tickets earned a Very Helpful vote
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Carlton was excellent providing all flight details, very patient and helpful!
Purchased their " Premium plan" for purposes of Rebooking at no charge if needed. Requested...
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers so we'd love to help you out with your issue.
Kindly contact us through feedback@asaptickets.com and we will assign a specialist to check what happened with your refund and how we can assist you in resolving it
Make sure to include your ticket conformation number and contact details.
Thank you in advance.