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alan w.

Scotland, United Kingdom

Contributor Level

Total Points
171

About Me

Reviews help business get it right, know what they are getting wrong, so improve the service to benefit future customers.

2 Reviews by alan

  • Nationwide Home Innovations Ltd

3/25/24

NATIONWIDE; meaning, extending or reaching throughout a whole nation, or throughout the whole nation.
Funny, when I contacted the business from the UK for information the response was,
Thank you for your recent enquiry however, we are very sorry but we do not provide a service in your area. Unfortunately, we will not be able to help you on this occasion.
Maybe they need a name change to Nationwide, but not all of it.

Tip for consumers:
Misleading name as they are not Nationwide

Products used:
Nationwide Don't cover my UK area

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Andy P. – Nationwide Home Innovations Ltd Rep

We can only apologise you feel our company name is misinforming you of our business, brand or service we provide. Unfortunately, there can be some areas that we are unable to fully accommodate at a given time. We have covered these areas before and we will cover them again. However, we will not undertake business in an area that we cannot guarantee to be able to fully fulfil our promise to provide the high level of service our customers rightfully expect. Whilst this is only ever a very small part of the country, we understand this can be disappointing.

  • TheInternetElectricalStore

9/21/21

Purchased 4 Saxby Alba solar lights at £20.95 to try and install down the drive, having previously bought so many that are useless, thought I would try them first before buying the rest.
The instructions were funny for a rechargeable solar light, says do not use rechargeable batteries!
Order was slow but fine, free delivery so set about testing the lights, seemed to do the job fine, so went back online to the web site to order the rest, shocked to find they were now £70.99 in a matter of days that had increased in price by £50.00! We all know everything is increasing but this is ridiculous.
Will contact the authorities about this.

Tip for consumers:
Avoid, cannot trust pricing, £50 increase of price in a matter of days, was £20, now £70

Products used:
Alba solar lights

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