Alan W.

Contacted him in June of 2020 paid him $400+ dollars for a refinish of a guitar body that was supposed to take 10 weeks. About 12 weeks in September 2020, I followed up, only to get a reply it was a going to be a few more weeks. That was the last reply I received from him until April of 2021. I left this initial bad review here along with a BBB complaint in March of 2021. About a month after that I received an email stating the work was completed and would be shipping back to me. The finish job was great, and I'm happy with the finished project. If he had responded to my emails and actually completed the job in a reasonable amount of time I would certainly recommend him. He has awful customer service so as long as you accept that up front, you might be okay. There are plenty of better options out there so I'd still avoid this guy when I'm looking to have this kind of work done again.

Oddly enough, he does actually send me emails and even texts now, specifically about this negative review, wanting me to update it which I did. Everything I stated above is correct, and I'm not saying he ripped me off, just that it was an awful experience and his customer service is very bad and I refuse to erase that fact from history now that he seems to have remorse for being such a bad businessman.