Mr. Williams
I am sorry you are upset with the extra charges associated with your rental. I have reviewed them all and see nothing out of line. You rented 3 containers from us that all had 2 tons of weight included in the rental fee. This was discussed with you on the phone as well as in our service agreement which you signed. The first container was removed and weighed at the landfill at 14.38 tons it also contained 38 tires which are clearly prohibited in our agreement. We have to pay the fee for the tires as well as the additional weight so this passed along to our customers. Again this is fully disclosed in our service agreement that you signed. Your 2nd and 3rd container weighed 16.38 and 10.85 tons. No dumpster company allows unlimited weight. If you would like additional copies of weight tickets we would be happy to provide them
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Mr. Williams
I am sorry you are upset with the extra charges associated with your rental. I have reviewed them all and see nothing out of line. You rented 3 containers from us that all had 2 tons of weight included in the rental fee. This was discussed with you on the phone as well as in our service agreement which you signed. The first container was removed and weighed at the landfill at 14.38 tons it also contained 38 tires which are clearly prohibited in our agreement. We have to pay the fee for the tires as well as the additional weight so this passed along to our customers. Again this is fully disclosed in our service agreement that you signed. Your 2nd and 3rd container weighed 16.38 and 10.85 tons. No dumpster company allows unlimited weight. If you would like additional copies of weight tickets we would be happy to provide them