A SOLUTION to the apparent "non refund policy" of healthmonthly.
Like many other reviewers, having placed an order on the 4th September 2020 I was given an expected delivery date of the 5th October but nothing delivered.
No customer phone line! Emails resulted in automated replies. Persevered and eventually I was offered a 'credit code' only usable on their sister website healthshop.net.
Checked out the site to see prices of identical products. Even with the 'credit' applied, they wanted an extra £12.96. To place the order AND the products would also be from the USA! Taking the P.
Declined their offer, again requested full refund. Their next response was to claim they were unable to provide refunds until I returned the goods! Helpfully provided a UK returns address. Double P take!
Citizen Advise provided details of Jersey Trading Standards.
Emailed *******@gov.je Got a response the same day requesting more info from me. *. Google Jersey Trading Standards for email address. *
Full refund received within 24 hours.
Good luck