Almost impossible to speak to a person for support. I signed up for the new fiber internet service. After 3 cancelled installation appointments, the 2-4 hour installation took all day. I tested my speed while the installer was there and was only getting 1/2 of the speed I subscribed to. The installer said his job was done and I should call support. After the difficult hassle of getting to a heavily accented support agent who knew nothing and just read from a script I gave up and tinkered with it myself, I was able to get the promised speed. I pray that I don't have issues in the future that require tech support.