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Alan S.

Contributor Level

Total Points
80

1 Review by Alan

  • Zazzle

12/3/17
• Updated review

After about 5 weeks, I finally received my cards. The quality was very good, as I expected.
Just recently I received a letter from Zazzle CEO which explained why this happened.
Good enough to know that there is someone there who cares about other people.

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Zazzle S. – Zazzle Rep

Hello Alan,

I am so sorry to hear it took so long for to receive your cards. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right.

I will be sending you a private message here requesting for your order details so that we can help look into this.

I look forward to assisting you further!

Thank you,
Christine

The worst experience
8/7/17
• Previous review

This is most probably the worst experience somebody might have with this company. I ordered 100pcs business cards on their website and I suppose to receive them within 10 days. After 10 days, my order was still in MAKING condition, so, I sent them email and asked what is wrong with my order. They replied back that they have some issues with the manufacturing and they will let me know when I will receive the cards. Long story short, after 1 month and sending more emails and calling them a few times, nothing changed and I had to ask them to cancel this order. I am still waiting for them to refund my money.

Tip for consumers:
Whatever you do, just don't waste your time by ordering your stuff from this website.

Service
Value
Shipping
Returns
Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hello Alan,

I have personally reached out to you regarding your overall order experience. We are very sorry for the inconvenience and disappointment you have experienced thus far, and would love to make this right.

Best Regards,
Amanda

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