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Alan R.

  • 2 Reviews
  • 11 Helpful Votes
  • 0 Thank Yous

Experience: Sports, Clothing & Fashion

Member since October 2017

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2 Reviews by Alan

Opened up my parcel ordered from sports direct.It contained two polo shirts Both had £5 sale tags on although I was charged £6 and £5.25.One of these shirts was bundled up in the parcel, not in a plastic bag and smelling of damp. Customer care had some excuse about the prices, but after two requests to answer my inquiry regarding smelly unpackaged shirt. I told them that I had washed it and kept as it's too much bother to send it back.The last I heard was some silly member of staff asking for an image of shirt. I said what was the point after it had been washed. Still waiting for answer. Very poor customer care.
Having ordered size XL zip thru hoodie I found garment way too small. Size XL in tops always fit me but not this hoodie. Charles Wilson's staff then sent me a size XXL, this was too big. I've had to repack these garments to send them back twice.The post office is not nearby much inconvenience.

Alan Has Earned 11 Votes

Alan R.'s review of Charles Wilson Clothing earned 11 Very Helpful votes

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