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Alan R.

  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Sports, Clothing & Fashion

Member since October 2017

  • Reviews

    2

  • First Reviews

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2 Reviews by Alan

10/27/17
Opened up my parcel ordered from sports direct.It contained two polo shirts Both had £5 sale tags on although I was charged £6 and £5.25.One of these shirts was bundled up in the parcel,not in a plastic bag and smelling of damp.Customer care had some excuse about the prices, but after two requests to answer my inquiry regarding smelly unpackaged shirt.I told them that I had washed it and kept as it's too much bother to send it back.The last I heard was some silly member of staff asking for an image of shirt.I said what was the point after it had been washed.Still waiting for answer.Very poor customer care.
10/1/17
Having ordered size XL zip thru hoodie I found garment way too small.Size XL in tops always fit me but not this hoodie.Charles Wilson's staff then sent me a size XXL,this was too big.I've had to repack these garments to send them back twice.The post office is not nearby much inconvenience.

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