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Alannah P.

1 Level 1 Contributor
  • 3 Reviews
  • 155 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology, Entertainment, Shopping

Member since November 2012

  • Reviews

    3

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    995

Review Distribution

3 Reviews by Alannah

11/5/12
I received a part of my order today (just a bunch of iPhone cases lol) and realized that one of the cases was the wrong colour. I'm not a hot pink kind of girl soooo the colour I received was nothing short of appalling.

I checked their website to report the problem, but the Express Service Centre would not let me submit anything. So great. Hot pink it is.

I guess you get what you pay for.
tmartt
Tmart T. – Tmart.com Rep
Dear Alannah P.,

Sorry to hear that. I would like to invite you to leave your specific order number in your comments, it will help us investigate your issues and contact you to solve your problems. And we will guarantee your rights and interests that you will be compensated fairly. Or you can contact me at customercare@tmart.com.
Thanks for your support and patience in advance.
If you have any question, please feel free to contact us.

Best regards,
Sherry
Tmart.com
11/5/12
This website is the love of my life. I might be proposing soon. Kids, house, dog, the whole shebang.
11/5/12
I try to stay positive with my online shopping experiences, but ordering through fishinthesky.com was a nightmarish endeavour. They clearly do not abide by their tailoring bills reimbursement policy.

I had ordered a custom-made graduation dress and paid extra money to have my measurements sent in. Once I received my dress, it wasn't even CLOSE to my measurements. My tailor concluded that 5 inches needed to be taken in from the sides. An $85CAN fee.

WTF! $85?! (after I already paid extra for custom-made; which they butchered)

After sending all of the necessary information to receive a reimbursement, they replied with "we can give you $15, ok?". They clearly do not have a customer service representative that speaks proper English as I have had to decode messages on many occasions. STILL haggling with them, I have not received a reimbursement on the tailoring bills almost 6 months after the purchase.

Long story short, this website has a supreme lack of customer service and poor, painful-to-read, policy-violating excuses as to why a customer is unable to receive a reimbursement.

I think a report to the Better Business Bureau is in order.

Alannah Has Earned 155 Votes

Alannah P.'s review of Tmart.com earned 152 Very Helpful votes

Alannah P.'s review of Pirate Bay earned 2 Very Helpful votes

Alannah P.'s review of FishInTheSky.com earned a Very Helpful vote

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