Alan M.

I stupidly ignored reviews I read online and ordered off this site. Being based in Ireland I was glad they delivered to Ireland. I ordered and paid for dhl express shipping. Then I heard nothing. 2 days later I get an email to tell me they can't ship my item due to the delivery address being different than my billing address. Hellooooo, every other company can do this!
I reply to say that they can piat to my billing address and then I'm met with silence. I call their order support line and leave a message. No response. I call again the next day. No response. I email them again. No response. Then I get the first email again, so I respond again. No response.
So, I go online and leave a review about the service I've had, then I finally get a call. They will ship my item out to my billing address. The guy on the phone is snarky with me, "so we can deliver to your billing address? That's all you had to do, tell us that, no need for all this" I refrain from answering and just tell him to send my order out.
It's been a week now since my order, paid for 1-3 days express shipping.
Really regret using these cowboys as they have.np clue about customer service.
Do yourself a favor, avoid them.