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Alan L.

1
Level 1 Contributor
Queens NY

Contributor Level

Total Points
429

4 Reviews by Alan

  • Rwcatskills

5/30/23

Cellaio Steak By Scott Conant -
Resorts World Catskills
My meal mediocre, my wife's we had to send back. For the price not worth it.
Been there a few times use to be so much better. Always loved coming back but not anymore. For price definitely not worth it.
Don't know if I will go back. Don't mind paying for good food but this food wasn't good

  • Costco

10/18/21

I would just like to say how pleased I am with the Costco in Riverhead LI. The people there are always friendly and eager to help. I drive 70 miles just to go to that Costco. Always a pleasure and always easy to shop.

Tip for consumers:
Very good value for your dollar

Service
Value
Shipping
Returns
Quality
  • PC Richard & Son

3/28/21
Verified purchase

I'm just an ordinary consumer who has been shopping at your company for many years. I have never had a problem with P. C. Richards until November of 2020. I bought my wife a mac pro 16" for Hanukkah and Christmas. When I gave it to her, she really liked it until she used it and it started getting very hot and slightly burnt her leg. The next day I went to return it and was told to return to Apple directly. I bought it from your store and they want to send me elsewhere to return.it was just a few weeks old. Not even a month. They said the only thing they could do was try to repair it so I left it with them. A few days later Larry, your service rep called and texted me and told me what he did and he also said was giving me store credit. Larry was the only person I spoke to that treated me with respect and kept me well informed and didn't try to make me feel stupid like the people in your bayside store. I went the next day to use the store credit and ALLEN from your bayside store was very nasty to me. He made me feel stupid and that it was all my fault. I spent $2300 on Mac $400 on Apple Care $150 on Microsoft Word. My wife since she had a bad experience with the MAC didn't want another one so I was going to get her an HP with some accessories. Allen tells me if I don't get the same items, I will lose whatever store credit is left. He forced me to get another Mac Pro 16" that I didn't want. I also lost $150 for a new Word as I didn't have any code anymore. Allen was rude nasty, uncooperative and made me feel really bad. About a month later after a few complaints your district manager called defending Allen because he is one of his staff and tried to buy me off with a small coupon. I want to return these items instead I got stuck with them and eventually gave it away to someone who would use it. In the end this cost me $3000 plus the price of a new HP I know this is way after the fact but this incident still bothers me especially since I need some items that you carry but I won't walk into your store again not to be treated like I was from that DISRESPECTFUL ALLEN in your bayside office. That's all I wanted RESPECT. Now I'm out 3 grand your district manager doesn't think anything wrong and I can't shop in your store.

Tip for consumers:
Stay away from Allan at Bayside store.
Be careful what you buy from P.C. Richards as they have different return policies when it comes to Apple and they don't make you aware and you can get stuck for lots of money like I did

Products used:
Bought an HP for my Wife elsewhere

Service
Value
Returns
Quality
  • Fresh Direct

12/7/19

My wife placed order to be delivered Friday 12/6 between 3 and 6 PM. When food arrived for our party that was that night there was a busted bottle of wine so driver was told he couldn't deliver food to us. we had people coming over that night and all fresh direct coud say was sorry and give a store credit which we didn't want as we wanted credit back to credit card. We wanted food redelivered but they wouldn't do it so they took it upon themselves after being told we wanted everything credited back to our credit card to deliver again next day and take the store credit and keep the charges on our acct. We didn't accept order as i dint need it anymore as party was day before. I felt very cheated and taken advantage of. I felt fresh direct only cared about making the sale and not the customer. Also to try and make us take store credit after i told them no was like being forced to buy from them again and i don't ever plan on using fresh direct again. I find them unreliable very selfish and dont really care about the customer. Its taken numerous calls to finally have someone say they will finally give me credit to my card but will take a few days. Lets see what happens.
I had to run out before party to get whatever i could my friends were disappointed with things till i got back with what i could but i shoud never have been forced to do this. As far as i am concerned i will NEVER EVER use FRESH DIRECT again not with there kind of service. I should also state this had nothing to do with driver this problem was all management.

Alan L

Tip for consumers:
be prepared for unreliable service people who don't care

Products used:
anyones but fresh direct

Alan Has Earned 9 Votes

Alan L.'s review of PC Richard & Son earned 2 Very Helpful votes

Alan L.'s review of Fresh Direct earned 7 Very Helpful votes

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