It seems that Argos have stopped collections for return items. They expect us to store items indefinitely until the end of the Covo crisis. It was only when I went onto the Argos site that I only then found out about the storage issue; they don't tell you about this when you order. We ordered a Spear & Jackson S2434CR lawn mower which had a defect in manufacture but this is a bulky item to store. They seem to be determined to stop anyone contacting them about this. Telephoning is impossible and they send an automatic reply to emails saying that they don't look at them! If you are thinking of ordering a large item, as we did, think do you have room to store it.