Thumbnail of user alanh235

Alan h.

Contributor Level

Total Points
92

1 Review by Alan

  • Chess.com

1/28/19

I was a paying member for 2 years then I stopped when I realized that my game is not getting any better. Not necessarily the chess.com fault I agree, but when I went back to play as a non-member the 3 minutes and the 5 minutes games the system would freeze my pieces and take away my ability to move my pieces in the last minute or saw and always when I was winning! I remembered the same thing used to happen to my non-member opponents in the past, they would be winning and stop playing with only 1 minute to go when they were winning! What a shame. The 4th time this happened to me I promised myself not to ever play chess on this website and probably never online. They made me hate online chess. Will always recommend against this website.

Thumbnail of user davidk345
Nich B. – Chess.com Rep

Dear Alan. I am really sorry to hear that. Could you please email me at david.kaufmann@chess.com so as we can take a look please?

I would be more than happy to help you with all these issues.

All the best,

David Kaufmann
The Chess.com Team

Alan Has Earned 10 Votes

Alan H.'s review of Chess.com earned 10 Very Helpful votes

Alan Has Received 1 Thank You

Thumbnail of user budm19
Bud M. thanked you for your review of Chess.com

“This with lichess and chess24 I think I have seen the end of chess in my life.”

Alan doesn’t have any fans yet.

Alan isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user cainebishop444
4/8/24

I had just recently gotten the app, about two weeks ago. I played throughout my childhood and...

Thumbnail of user applet13
3/19/24

Site advertises they match ppl skill. UNTRUE. I was matched with 225+ plyers over my pts. UNFAIR...