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Alane G.

Contributor Level

Total Points
81

1 Review by Alane

  • Hawaiian Airlines

11/4/15

I've spent 2 hours trying to make a reservation on hawaiianairlines. Com. After going through lengthy process of selecting flights for a multicity trip, the website kicked me off saying my session had timed out. After going through complete process again, I was at the stage of selecting seats when the website said there was an error and kicked me off again. When I tried a third time, the price was now higher. I spoke to customer service agent and a supervisor on the phone. Both were "very sorry" but they can't do anything and told me I'd have to pay the higher price.

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