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I had problems with multiple paid orders because the sellers were simply unprofessional (e.g. Wrong shipment, no shipment, cancellations without notice), all in less than a week. I complained to Lazada's customer and expect they'd at least advice these sellers to do their jobs right and fulfill the orders. Instead, I was told that my only option is to negotiate with the sellers. If anyone is thinking of buying from Lazada and think that Lazada will stand by them if they encounter problems with the sellers, think again.
Alan D.'s review of Lazada earned 14 Very Helpful votes
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I seldom had problems with lazada's delivery service before. However, in the past few months I...
Hi Alan, we are sorry to hear that your previous interaction with us was not satisfying and we do appreciate your feedback. This fuels us to further push ourselves to provide the best online shopping experience for our valued customers. For us to settle this matter the soonest, may we know the order number that is associated with your concern?
For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.
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