My company uses a custom-built mobile app. It's crucial for our customers and our day-to-day operations. We experienced no issues for over a year after it was developed. But last December, some of our customers started questioning our motives for they couldn't add extra details after an order is placed. Even a few employees notified that their daily inputs aren't getting stored. Things were quickly getting out of hands.
The company that developed it wanted to fix them, but they didn't behave and charge professionally. When Orfeostory was assigned the job, they seemed very eager to help. All problems were fixed in only three days, and the bonus is the app started working faster. I had no problem paying for the service for it was way more affordable than what the previous developer asked. Thanks to Mark and Desmond!