After extensive research found an amplifier I liked. They also carried the LC7i I wanted at a price $60 lower than everywhere else, and a set of RCA 4 channel cables. Ordered these.
problem 1. Input a coupon code from their own website (saving 15% or about $37), but it failed to register. Had to phone a rep to resolve it. He fixed the problem, then advised me to pay through PayPal to avoid any further problems.
problem 2. Later that evening I got an email from them saying they refuse to send my order untilI phone them again and verify my address. What happened to PayPal avoiding problems? I went to their website to check my account. Address was correct. I blew it off, assuming it was a hiccup.
problem 3. The next day got the same email again asking me to phone them.
problem 4. Okay, I tried to phone them, but after 10 min on hold I gave up.
problem 5. About 4 hours later I tried phoning them again, hoping for less traffic, but again gave up after 10 min on hold.
problem 6. 3rd call next day my phone hung up on its own after 6 min on hold.
problem 7. 4th call next day after 9 min on hold got a message saying I was 9th in queue, gave up.
rang credit card to cancel charge, ordered products from other merchants. Website / acct showed my items still in cart, not sent 4 days after paying.
problem 7. Day 5, got an email saying they had sent my stuff. Unbelievable.