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alana w.

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1 Review by alana

Saks Off 5th

  • Saks Off 5th

“WORST CUSTOMER SERVICE EVER”
5/22/20

Placed an online order never received one of my items and its been 3 weeks. Keep calling customer service and LIES are being told. One rep even told me she called the store it was shipped from and that check my tracking number in 24 hours, THAT WAS 4 days ago. Called today and the representative told me that it was never shipped and it would take 31 days to get my refund. EXCUSE ME? It didnt take 31 days for you to take my money and keep lying to me.

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