I had a couple issues with my item not being in stock after paying for it. They had no issue crediting back my card and paid for delivery on my next items. If you call in and be kind to them, they're more than willing to work with you.
And this thing about them scamming you?! Don't you read something when you're setting it up? It tells you as you go along how the site works. It also sends reminder emails at the beginning of the month to skip or buy.
Also, it says right on the website that you must CALL to cancel your membership, not email or chat. It says CALL and it provides the toll free number.
Hi Alana, We apologize if some reviews have made you skeptical in purchasing with BTR. Should you decide to make a purchase with us, we hope you do find our site fun and hassle free.
We can guarantee great shopping, a receptive ear and great customer support. If you have any questions about us or any of our products, please do not hesitate to reach out to our customer service team at service@beyondtherack.com or by calling us directly toll free at 1-877-733-4660. We're here to help.