Thumbnail of user alainn10

Alain N.

Contributor Level

Total Points
83

1 Review by Alain

  • Jeulia

11/21/21

My wife and I bought our rings with them. When we got them we were so happy coz they were really beautiful, and after a month they started to tarnish and changing colors every single day.
I contacted the site they are so unprofessional and I was totally ignored when I asked the way these can be repair or replaced.
So frustrating I had to give up contacting them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeuliaj
Jeulia J. – Jeulia Rep

Hi, thanks for all the messages and sorry for the experience. We carefully inspect all products before shipping, but sometimes a few defective products may fall through the cracks. We will do everything we can to resolve this issue and make sure you have a great shopping experience. Could you please offer us your order number or the name/email you used to place the order? So we can find your order and assist you better. We sincerely apologize for any unhappy experience with us. Please contact our customer service at service@jeulia.com, we will try the best to provide you a satisfactory solution. Thank you for your understanding.

Alain Has Earned 3 Votes

Alain N.'s review of Jeulia earned 3 Very Helpful votes

Alain hasn’t received any thanks yous.

Alain doesn’t have any fans yet.

Alain isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user spyralrayne
Andrea C. reviewed Jeulia
3/4/24

The ring looked great at first... dominantly silver with two black skulls on either side of the...

Thumbnail of user jeremymbrown1.jb
Jeremy B. reviewed Jeulia
3/2/24

I ordered my wife a new wedding band set. Well I ordered the incorrect size and when I realized...