My wife and I bought our rings with them. When we got them we were so happy coz they were really beautiful, and after a month they started to tarnish and changing colors every single day.
I contacted the site they are so unprofessional and I was totally ignored when I asked the way these can be repair or replaced.
So frustrating I had to give up contacting them.
Hi, thanks for all the messages and sorry for the experience. We carefully inspect all products before shipping, but sometimes a few defective products may fall through the cracks. We will do everything we can to resolve this issue and make sure you have a great shopping experience. Could you please offer us your order number or the name/email you used to place the order? So we can find your order and assist you better. We sincerely apologize for any unhappy experience with us. Please contact our customer service at service@jeulia.com, we will try the best to provide you a satisfactory solution. Thank you for your understanding.