AL A.

- processing took a few days for two items, definitely slower in comparison to other brands, even ones located further away

- courier service like TForce serves within the Toronto area. WORSE COURIER TO EVER DEAL WITH. Imagine being home and receiving an email saying they had missed you and would try again. Then you would have to call their agents, confirm your address, and the details all over again. Do this THREE TIMES and tell me how you feel.

- Well.ca representative can't do much, but at this point, I just want a refund for a product that will continue to go back and forth with the courier. However, they went on to offer a selection between their other courier services sub ad Canada Post and Purolator.

- Bottom line: NO, I would not repurchase or recommend using their e-commerce platform. Go and find an alternative place to purchase your products. It's not the customer service that is the main problem— its their courier they've partnered with which strongly diminishes their brand equity and demolished consumer confidence.