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Lazada sided with the seller to reject to refund for the defective merchandise that I had sent back to the seller. Lazada gave no alternative solutions when they sided with the seller to reject my request for a refund except Lazada asked me to upload more evidence if I wish to continue to dispute. I don't have other evidence than the video I had submitted to Lazada. Of course, Lazada found my evidence not supportive of my claim. The case just hanged? I don't get the refund and the merchandise was already sent back to the seller. Sleazy and unethical. I take this case to court if I have to.
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A L.'s review of Lazada SG earned 3 Very Helpful votes
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From 30 December 2023, up till now, I've been purchasing items from 44 various sellers and each...
