Quick update on the original review I posted a year on the First group (16th August 2019). I was contacted by a lady who kept promising her manager would contact me to resolve the issue. After waiting weeks, the said manager never called or emailed. After much back and forth with the original person that contacted me, the First group resorted to their "hide and seek" tactic which they know to do so well. Months and months after, it was all silence. No one resolved my issue, no one reached out to me.
Out of the blue in the last few weeks, I've had someone contact me from First Group claiming their department was set up specially to help people like me. For a moment, I breathed a sigh of relief hoping that finally, I would be dealing with a real person. He proposed he would work on First Group moving me to another unit which was more profitable, in a good location. He even went as far as doing video calls with me showing me the site. When he started making me promises I've heard before, I told him in several messages and calls that I am retired, I can't take on any more major financial commitments. He is still pestering, trying to sell me another unit that would involve me shelling out more money to First Group. There is still no recourse, no resolution, and no safety net for investors. The only option First Group is giving me is to up my current investments and pay even more money to them. They are not offering a refund, a re-sale which the promised initially.
For those who are yet to invest with First Group, count yourself lucky. Don't bother just STAY AWAY. For people like me who have fallen victim already, don't be deceived by whatever attractive investment or opportunity they bring up in the guise to get you out of things. It is clear that reselling their units is not an option, it is also clear that they don't guarantee returns. My stance on First Group remains the same, they are not transparent, and they are difficult to deal with. If I could give a zero or no stars at all I would. Another whole year has gone past, we are still singing the same song.
To investors like me out there, let us all look at creating a Facebook group as suggested by someone. This brazen, outright scam should not be allowed to continue, not in these difficult times. If this Facegroup has been set up already, please reach out to me on details. Thank you.