The worst service I have ever come across.! THESE PEOPLE ARE SCAMMERS!
Obviously, the website showed the least price among the possible options and after the purchase was made, I got an email mentioning: " Your Booking is being processed, But there seems to a problem with your Payments. Kindly Call us on *******865 to confirm your payments"
I tried reaching them multiple times, but none lifts the damn call. Finally after multiple attempts, I was able to speak to a representative and this is after 5 hours of booking. The person on phone said that the booking might get processed by the end of that day, so I decided to wait. I called them back again after literally 20hours and what I get to hear is that the seat is that the reservation is still not processed. I decided to speak with the manager and after a 2-hour wait I got a call from the manager(who was outright rude btw). After 22 hours of waiting and my credit card transaction stuck with them, what I get to hear is that they were always aware that the ticket won't be available and they just kept my reservation on hold so that in-case someone cancels their ticket & airline offers the same price again. Seriously?
Obviously, during this waiting period, the tickets prices have gone up and now I have to pay double the charge.
Lesson learned! Never ever I am gonna book with them again.
YOU HAVE BEEN WARNED!