Thumbnail of user ak532

A K.

Contributor Level

Total Points
82

1 Review by A

  • Booking.com

8/25/16

We booked a room at the Ocean Rose Inn on booking.com. We DID NOT get the room as advertised. It showed photos of a lovely Victorian Inn- wooden floors throughout, beautiful furnishings, nice porches - a luxury experience. When we arrived we found ourselves booked in a stripped down, dingy room in the "annex" & were told that booking.com cannot offer any of the lovely rooms in the Inn portion of the hotel that they advertise - they can only book in the annex. So basically it is fraud! Motel 6 would be an upgrade! Tiny bathroom with No bath tub, sink with no counter, dingy carpeting, no chair or desk, view of some kind of tank, & a fly buzzing around in the room. Thankfully there was one employee of the Inn who was apologetic & professional & refunded our money & we turned around & drove home! Never use this site!

A Has Earned 2 Votes

A K.'s review of Booking.com earned 2 Very Helpful votes

A hasn’t received any thanks yous.

A doesn’t have any fans yet.

A isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user louisxvii.usa
3/27/24

HORRIBLE HORRIBLE CUSTOMER SERVICE: BEWARE - THE PHILIPPINES Booking.com seems great when you...

Thumbnail of user kirstyb58
3/14/24

Trustpilot reviews Looks like you're in the United Kingdom. Go to the British Trustpilot...