Zero Stars to Righio! I will never use them if they are the last company in the universe. They claim not to have a call out fee but charged us after visiting for 2 minutes and not solving the problem they were called out for. They claimed they are charging for diagnosis and took us to court when we refused to pay. We told them what the problem was before they visited. What did they diagnose? Nothing! AVOID! Avoid! AVOID! Use their service at your peril!