AJ L.

Two months ago an Onn tablet was purchased at Walmart. Onn tablets are a Walmart product. A couple of weeks ago the battery stopped charging; and when it's plugged into the charger it say's it's overheating. Went back to the Walmart it was purchased at in Fredericksburg, VA, Central Park Shopping Center to return it. I was literally standing right in front of the sign, at customer service, that states that Walmart is happy to give a refund or exchange on any purchase with or without a receipt for 90 days. Guess what; this was 60 days and they would NOT take it back. I was told that on this tablet it's only a 15 day return policy, even if the darn thing stops working and the claim it has a year warranty. All we wanted was a store credit to purchase another brand of tablet. This should be very easy for them, since all they have to do is send the returned back to Onn as defective. Now they've lost a more lucrative sale and a whole family of customers!

I already knew that Walmart does price gouging on some necessary items--(such as baby needs), and some times of the year--such as during a snowstorm. Now I realize, however, that they are Blatantly dishonest in Everything and can not be trusted for any purchases at all.

Due to a lack of in-store choices on a replacement sink for our powder room, we had to order one online. The one my husband chose with a very nice design to it was not inexpensive and there was NO indication that this sink would not fit into a "normal home powder room". Even in reading the specs, there was nothing that led us to believe that this sink sat so close to the wall that the current plumbing would not fit into it correctly. The main pipe coming into it would have to be cut down to fit properly and the drain stopper both rubbed on the inside and dug into the wall behind it. After paying for the plumber to start installing this, we decided there were too many issues with it and had to have him come back to un-install this one and install the replacement we found. I contacted Home Depot to let them know of the issues and suggesting that the proper thing for them to do would be to send out an installer, for this 2nd one, at no cost to us. They refused. Then I suggested they pay the very low cost of our plumber for the re-install, and they still refused. The person that I was in contact with seemed to NOT care in the least about their customer relations or trying to make the situation right, even though this was caused by their website not having a full, proper description of the item. On other sites, they clearly state the sinks are "small', or "tiny" or "full size", etc. Home Depot had no such words in the description and since the cost of this was more than many others, we had no reason to believe it may not fit in our small powder room. The least Home Depot should have done to make this right was somehow cover the re-install. We had to pay twice for their inaccurate website information.