Horrible Customer Service. I ordered a jersey and tried to cancel it literally the next day before the order shipped and was complete, i was told it was not possible as it left the warehouse. I waited a month and a half no jersey showed up. I called the support line a second time today and they told me i should have cancelled it right away like the next day and now its too late for a refund or cancellation. They said I dont know why you didnt cancel the first time i called. Very poor customer service never shopping at lids.ca again