Ajaye S.

Snapdeal Order ID: *******0216 (1 Item) DETAILS
Placed on 22 Jul, 2019

Snapdeal is not safe and secure as they claim. I contacted Snapdeal regarding the leak of my contact and online transaction details. I got a reply saying that we are looking into it and sorry for the inconvenience. Since then i am following up with them but no proper response. I got a call from call centre assuring me that her boos will call but till now i have not received the call.

Meanwhile i got the delivery of Da Tasche Brown Leather Office Bag with the following defects:

1. Partition of main compartment stitching is not done and the partition cloth and leather has come off.

2. Second compartment zip holder is missing hence i am unable to open the second compartment of the bag.

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My First mail to Sanpdeal:

Dear Snapdeal,

I have place done leather bag yesterday with following order ID Order ID: *******0216 (1 Item) on 22nd July, 2019 and since today morning i received 3 SMS and 2 calls claiming that they are calling from Snapdeal and i have won car in lucky draw. On enquiry they told me that i have purchased a leather bag on snapdeal and my online shopping order has won Mahindra XUV car, Tata Strom and Tata Safari in 3 diffrent SMS and asking me to pay Rs 7500 and 4200 to claim the car.

They asked me to contact on the following numbers:
1) *******330
2) *******7553
3) *******4285

I got calls from the following numbers:
1) **************
2) **************

I just wanted to know that the calls and SMS's are genuine or it is fake? If it is fake then how come my contact details are leaked and how they got to know about my online shopping details.

Please revert back to be on this ASAP or give me the contact details your cyber cell or fraud detection personal.