NastyGal deleted my account, along with my store credit, when they changed management. I've contacted customer service to have the credit re-applied and they responded that it would be within 3-5 business days. Well, I write them every 5 business days for two months now and they continue to respond with a resolution within "3-5 business days." I'm seeing a lot of people having this experience and it's shameful. They've literally stolen our money and are giving us the run around in returning it. Really shameful business.