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Tried to place order online only to receive an error code and message to try to place order again. Each of these 4 occasions they then charged my credit card. Then telephoned and placed order. Credit card was again charged. I then find out after lodging a complaint about the first 4 charges to the credit card that the order placed via telephone was cancelled... because the address was to a post office box -despite the Fanatics operator placing the order. After telephoning Fanatics they said that I would have to place another order. Of course, by this stage my bank thought, after 6 attempts to charge my credit card, that there was fraud.
Fanatics would do nothing to rectify their error.
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Hello AJ, thank you for your feedback! I am very sorry that you have been charged multiple times on your card. Unfortunately, this review is only set for United States Fanatics customers. I am unable to pull up orders from purchase made on an International Site. I would have love to have been able to assist you but am unable to do so.
Please contact Website: http://store.manutd.com/stores/manutd/en
Contact Information: +44 (0) 333 014 4543 or customer.services@store.manutd.com​.
Once again, I apologize for any frustration this may have caused you. Sincerely, Julia.