JUST AWFUL. AVOID!!! Ordered a dress for a wedding last Saturday. The delivery said - "up to 5 working days" for delivery. Not "estimated" but "up to" - so 5 working days would be the max. I ordered on a Sunday - so the latest the dress would arrive was end of the day Friday, right? - WRONG! It arrived Saturday afternoon. I had already left for the wedding. Saturday morning was spent frantically running around town looking for an alternative. Boohoo refused to accept any responsibility and even had the nerve to BLAME ME, saying I should have picked a different delivery method. Totally unacceptable.