First, I want to say the customer service is HORRIBLE! If you can purchase somewhere else, please do. I will admit my company didn't do their best to report the issue, however the poor customer service doesn't make it any better. The only drawer that is functional is the top. The other 3 will NOT close with your folders in it. Beautiful but not useful. Charisse needs to be retrained on how to deal with customers. She is horrible and I called more than once, and this was the same attitude I dealt with both times. Unfortunately, once your item is delivered there is nothing, they will assist you with. You will be directed to communicate with the company they got the product from. Too much.