I ordered a Coffee Machine end of last month and Completed the order process on their website and gave me my order number. To make sure that my order really went through, i checked it using the order number but it shows me no order has been made. So i Contacted their chat Support and i was advised that they have my order and it will be delivered between Oct 2-5 so we waited and no one showed up but we've been receiving sms from them that the item will be delivered. I decided to get in Touch with them and chatted to their chat support and again i was advised that the item will be delivered but this the delivery date has been moved latest Oct 10. I've been patiently waiting until i got frustrated. My ordered has not delivered up to now and no email updates received from them. Their service is too bad!