Aim H.

I purchase two wigs from BestHairBuy. One cost $123.79 and the other cost $74.99. One wig looked too wiggy for me and the other wig did not look like the picture and was too heavy. I requested a refund within 1-2 days of receiving the wigs. "Greeny" emailed me days later to ask why I wanted to return the wigs although my return reason was included in the orginal email. I responded to the email and repeated why I wanted to return the wigs and asked for the return address. It took several days for "Greeny" to reply and asked me to send pictures so I could prove the wigs were not altered. I immediately sent the pictures and asked for the return address. I receive an email from "Greeny" telling me to try to sell the wigs to someone and asking if I wanted to exchange the wigs for another one of their wigs. I explained again that I did not want to keep the wigs or exchange them, but wanted to return the wigs. "Greeny" emailed me days later asking if I knew that I had to pay to ship back to them and they would deduct a restocking fee. I responded yes and asked again for the return address. Needless to say, I have not hear back from "Greeny". This is disgusting. Please don't have the same experience I did. Beware.