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My father's verizon DSL acct was closed back in october 2020 when he got sick and was no longer able to use internet. He has since passed away and 7 months later, we are still getting invoices. I spend a least 3 hrs every month with verizon customer service to discuss this problem and keep getting disconnection confirmations and promises that we will no longer get billed. We are still getting illegally billed - this is plain HARASSMENT. The last customer service rep (michelle) screamed and yelled at me... smh... We are suing verizon.
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Hello, managers or Verizon users. I recently had the worst experience of switching to Verizon...
