Even a 1 star is too much. I am still in a state of shock at the appalling customer service from Borderfree. As an agent for merchants they need to review their business model or businesses will go under. I placed a large order, received a confirmation from Paypal and no confirmation from Borderfree. Following a week of chasing them by myself and the merchant (their customer!), there was no response from Borderfree. I will NEVER order anything from a business who uses Borderfree and recommend you are aware of who is shipping your orders because their complete lack of respect for customer service in 2019 is astounding.