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Aimee S.

Contributor Level

Total Points
81

1 Review by Aimee

  • Borderfree

5/22/19

Even a 1 star is too much. I am still in a state of shock at the appalling customer service from Borderfree. As an agent for merchants they need to review their business model or businesses will go under. I placed a large order, received a confirmation from Paypal and no confirmation from Borderfree. Following a week of chasing them by myself and the merchant (their customer!), there was no response from Borderfree. I will NEVER order anything from a business who uses Borderfree and recommend you are aware of who is shipping your orders because their complete lack of respect for customer service in 2019 is astounding.

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