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Ugh! This site is literally criminal! Never received a pair of pants and it took months to get a refund and I had to contact them to initiate! Awful!
Beware! They sell counterfeit items and do not protect the buyer! BOGUS company! Do not buy from here.
This is the worst company to work with. They have had a return for over a MONTH and have not processed my credit card for the refund. They do not respond to emails. The suits are cute but EXPENSIVE— one would expect a little more for the price. DO NOT BUY!
Tip for consumers:
They are seriously almost criminal as they do not refund credit cards as they state they do.
I cannot believe how terrible this company is! They have not returned a pair of shoes I consigned with them. I asked for them to be returned months ago. I understand that these are strange times but they are still asking for consignments and selling items they just seem unable to return my shoes and no one will give me the courtesy of a timely response. It is literally seems to be almost unlawful to not return what is MINE!
* The RealReal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Total scam! I never even double checked my receipts on about 12 of my orders and the one I actually did I noticed I was overcharged $12 on a $35 bill! Customer service told me there was nothing they could do, I am so disgusted. DO NOT USE! Buyer BEWARE!
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