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I ordered wedding signs back in July and I still have not received my order. My wedding is in less than 2 weeks (obviously i'm in panic mode) so when I contacted support they said they are "working diligently with them to produce your order" and upgraded my shipping to premium. Ok great, so I followed up and asked for a update and it's been 6 days and I have not received anything. I have followed up 3 times, submitted 2 incident request for someone to provide me an update but I still have not received any response. I tried calling there support line but be prepared to wait for someone for 30 mins. I would have thought ordering a few signs wouldn't have taken over a month to ship but man am I wrong. Ladies, if you are planing a wedding I suggest don't order here, save yourself the stress!
Aimee L.'s review of Zazzle earned 2 Very Helpful votes
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Hello Aimee,
I’m so sorry to hear about your recent Zazzle poster order. That is definitely not the kind of customer experience we strive for and I truly apologize.
I see you have been able to get in contact with our Customer Support team, but I will be reaching out to you directly via email to further assist you.
Thank you for your continued patience,
Tram