Ailsa B.

Excellent customer service, and really helpful. I needed to re-hire a van used for a video shoot the previous week for an urgent re-shoot. KatieL, the lady who was dealing with my request, was brilliant. She quickly identified the vehicle that was previously hired to ensure it was exactly the same, found all the relevant details we had previously provided to save time, and had the new booking completed and confirmed in no time. She kept in contact with me throughout the day to let me know if any additional information was needed and to confirm everything was going ahead as planned, which was really reassuring.