After more than 4 years & 2,500 sales catawiki has blocked my account as I questioned an auctioneer and point out he was listing fakes watches.
This is an amateur company with little or no support for sellers with antiquated & inflexible systems.
Sellers & buyers are nothing more than cash cows for this company, they charge 15% on sales to the seller, 9% to the buyer - ridiculously high for such poor service.
They will do whatever they can not to refund these fees leaving buyers & sellers to resolve issues themselves.
I've wasted a long time trying to make it work on here. This company is a joke. You would be well advised to use more recognisable auction sites.