I purchased 2 tickets for the Clasico of the Earth (Real Madrid and Barcelona) 21 11 2015 in Madrid. I purchased the tickets few days before the game, I had my suspicion because in my country it is not tradition to buy a game ticket from the net.
So, I contacted customer services. I participated in telephone calls, emails, and the response, which was prompt, was great each time. they followed me by e-mail almost every day I must thank everyone in the company
I would use again, yes expensive, but maybe because it was the Clasico game.
Good time had. Thank you!