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Ahmad"Alex" K.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Business

Member since October 2015

  • Review

    1

  • First Reviews

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  • Thank Yous

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  • Fans

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  • Profile Views

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Review Distribution

1 Review by Ahmad

BoxHop
10/5/15
When i first checked BoxHop website it was pretty impressive, which made me signup and pay the monthly fees for the first month just to try them.

On the next day I shipped some items just to try how it will go. Unfortunately, right after the shipment dispatched from the seller i wanted to login into my account but it wouldn't let me, asking me to "finish the registration" which i had no option but to click on the confirmation link again and i found that they charged another $7 and still no access to my suite.

I contacted them several times via email and online contact form. two days later i received this foolish reply: We apologize for any confusion over the recent charge of $7.00 to your account. Our records indicate that these charges are your monthly membership fees.

I replied them with the transaction IDs from PayPal and explained to them that i have a shipment arriving to my suite, so far two days and no reply from them!!

Right not i'm just waiting for their customer service reply to re-open my account to avoid the loss of my shipment.

I'm so over them and would never recommend them to anyone. will file a complain to PayPal too.

If anyone has their contact number, please share it with me.

Thanks everyone.

Ahmad Has Earned 3 Votes

Ahmad K.'s review of BoxHop earned 3 Very Helpful votes

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