Very negative experience with booking.com, they deduct my money even i did not show up in the hotel also they did not accept to change the dates or anything... they just cut the money and moved on...
Watch out, and don't use them so you don't get fool... i lost over 250$ and contact customer service but they do nothing for you after they took your money...
Bottom line<<you are not important for them but your money are>> simple as this...