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I placed an order from their website, and immediately realized that I placed the order for the wrong item (the conditioner rather than the shampoo). I contacted the customer service immediately by sending an email. I have not gotten a response until 2 days later, to tell me that they can't change or cancel the order. I even tried to call them the next morning after placing the order but nobody was answering (I think the number *******297 is just a fake not working number). It is a frustrating experience and will never buy from them again.
Tip for consumers:
Their customers service is very bad
Products used:
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Terrible customer service - very rude, they don't care about customers. I purchased dry shampoo...
Customer service is a nightmare and non-existent. The CEO should be ashamed. I have been trying...
