ahmada267

Ahmad A.

Minnesota

Contributor Level

Total Points
80

1 Review by Ahmad

6/24/21

I placed an order from their website, and immediately realized that I placed the order for the wrong item (the conditioner rather than the shampoo). I contacted the customer service immediately by sending an email. I have not gotten a response until 2 days later, to tell me that they can't change or cancel the order. I even tried to call them the next morning after placing the order but nobody was answering (I think the number *******297 is just a fake not working number). It is a frustrating experience and will never buy from them again.

Tip for consumers:
Their customers service is very bad

Products used:
NA

Service
Value
Shipping
Returns
Quality

Ahmad hasn’t received any votes.

Ahmad hasn’t received any thanks yous.

Ahmad doesn’t have any fans yet.

Ahmad isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

jessy17
4/5/21

Customer service is a nightmare and non-existent. The CEO should be ashamed. I have been trying...